Tel: (888) 860-2950 - Fax: (310) 861-1818
A Professional Full Service California Collection Agency Since 2001

Collection Procedures

Utilize the courts

All new assignments are immediately keyed into our computer system. At that time a collection notice is sent to the debtor and an "Acknowledgment" is sent back to you, listing the new assignments.

New accounts are then placed on a collector's work schedule for direct telephone contact. The back-up paperwork is thoroughly reviewed, making the collector familiar with your debt before calling the debtor.

During the initial conversation, collectors attempt to guide the debtor toward a promise to pay, while gathering as much information as possible on the debtor's financial situation. An agreed upon review date is scheduled with the debtor for follow up and the computer notes are updated.

DCC accepts Visa and MasterCard payments as well as Checks by Phone for immediate payment options.

Debtors who have broken their agreements or have failed to cooperate with our collection efforts are reviewed by DCC management and prepared for possible legal action.

Thorough skip-tracing and asset searching procedures are implemented to locate new addresses and telephone numbers as well as to seek out and identify attachable assets (for possible legal action) on those accounts which are avoiding contact.

All commercial accounts assigned to DCC are fully researched to determine the correct legal entity. If your commercial debtor is not a Corporation, DCC will identify the owners of the debtor company and will pursue their personal assets to effect collection.

Once served with a summons and complaint, from our attorney's office, a debtor has 30 days to file a formal answer to the complaint, this may require the debtor to hire an attorney, costing them several hundreds of dollars. Usually, debtors ignore filing an answer due to the cost involved resulting in a default judgment being recorded against them. After 30 days DCC is then able to legally enforce the judgment and is able to execute on the debtor's attachable assets.